Privacy Policy


Please be aware that the House of Satin Limited (Company) privacy policy sets out how any information that you supply through the website is used and protected.


As a company, House of Satin Limited is committed to protect your privacy when information is requested by their website.  Any information that you provide which identifies your personal information will only be used in accordance with this privacy policy.


Due to changes in Data Protection together with the need to keep our customer’s information protected and safe we may change the information from time to time on this page.  We therefore ask that you check the page every now and again to stay up to date with the changes made and make sure that you are happy with the changes made.


Information we Request

In order to facilitate the services we provide we will ask you for the following information:

 Email Address
 Payment Details – We use World Pay which is the world leading provider of payment transactions and who operate a 3D secure environment for all their customers
 Postal Address
 Demographic Information
 Further information related to surveys and offers


How we use your Information

The information is requested so we can:

 Process the orders you place with the House of Satin Limited
 Keep a record of our customers
 Make the House of Satin Limited a better company therefore fulfilling our aspirations to service our customers making us the number one vintage lingerie supplier in England
 Keep our customers informed of new products and offers through the email address you provide us (we will not overload you, we promise!)


Please be aware that the House of Satin Limited will never askyou to email or send any payment information other than through a secure network; so always be vigilant.


Keeping you Secure

As a business, House of Satin Limited is committed to keeping our customers secure when supplying personal information.  We therefore use tried and tested systems to do this and only use the best of those in the business to achieve this.



These are a small file which asks permission(s) to be placed on your hard drive.  If you agree the file is added and it measures the traffic on the web and advises you when you visit certain sites.  These help you with your likes and dislikes and can tailor information that suits you, when visiting a choice of websites. By allowing the use of cookies it enables us to log traffic which identifies which pages are being used.  This in turn helps us to improve the website to fit in with our customers’ needs.  Once this information is analysed we then remove it from our system. The use of cookies no way gives the House of Satin Limited access to your computer, it only allows us to share information that you wish to give allow us to use. Some web browsers automatically accept cookies, but if you choose you can turn this function off but it may restrict you in getting the full experience of a website and not allow you to make payments on line.


Website Links

Any links found on our website are there for your benefit(s) but we have no control over them once you leave our website.  We therefore cannot guarantee your security when you visit these links and this Privacy Policy does not cover those links. We therefore advise that you read their relevant privacy policy before giving out any personal information.


Control over the information you provide

You can protect the information you share with us in the following way:

 When completing information on the House of Satin Limited website always look for the box to advise you of your right to opt out of receiving further information.
 If you wanted to receive information and then change your mind you can email us at and we will remove you from our emailing system.


All your information is safe with us and we will not sell, lease or pass on your details without your permission to any other company other than within the group of companies associated with the House of Satin Limited.  Unless we are required to do so by law.


If you would like to know the information that we hold on you, you are within your rights under the Data Protection Act 1998 to do so.  An administration fee will be charged for this service and you will need to write to us to request the information.


If you find that any information we hold about you is incorrect in any way, please write or email us and we will promptly correct this.